In 1997 our founder, Dr. Charles Smith, decided it was time to change the pattern of healthcare and empower patients to take more control of their health. Instead of lining up patients for the convenience of the physician, Dr. Smith decided to line up physicians for the convenience of the patient. Thus began eDocAmerica.

eDocAmerica gives individuals and their family members unlimited email access to board certified physicians, psychologists, pharmacists, dentists, dietitians and fitness experts who provide personal answers to all health related questions. Individuals now have the ability to easily get their questions answered and thus become more informed, more confident decision makers. Other services include a 24hr Registered Nurse Advice Line, two Health Risk Assessments, Weekly Health Tips, Personal Health Record, 3D Health Encyclopedia, and more…

With eDocAmerica, participants receive the confidential decision support they need to effectively execute critical health decisions, avoid unnecessary office visits, and save time and money. eDocAmerica is a privately held company that originated through the BioVentures business incubator at the University of Arkansas for Medical Science. Users in all 50 states and 30+ foreign countries currently enjoy receiving the answers they need from professionals who know.

Management Team

Dr. Charles W Smith – Founder and Medical Director

Charles W. Smith, M.D., is the Founder, Chairman, and Medical Director of eDocAmerica, and is a board certified family physician with over 35 years of experience in practice.

He is the executive associate dean for clinical affairs at the University of Arkansas for Medical Sciences (UAMS) and is professor in the Department of Family and Community Medicine where he has been serving since 1989. In his role at UAMS, he also serves as the medical director for UAMS Medical Center and the physician director of medical informatics at the University. In this role, he is responsible for initiating and implementing software programs to assist physicians in the provision of care at UAMS. He is also responsible for the oversight of the quality of medical care provided at UAMS.  Member of the LLC Management Team, Member of the Quality Management Committee, Member of the Editorial Review Team

Dr. Jose E Rodriguez – Assistant Medical Director

Dr. Rodriguez is a board certified Family Physician and associate professor of Family Medicine and Rural Health. He is also co-director of the Center for Underrepresented Minorities in Academic Medicine at the Florida State University College of Medicine. His main areas of interest are Minority (especially Latino) health and preparation of the next generation of physicians to care for them.

Dr. Kent Davidson – Health Tip Content Editor

Kent W. Davidson is a Family Physician currently in private practice at Arkansas Specialty Orthopaedics in Little Rock Arkansas where he serves as the director of Sports Medicine. He is a graduate of the University of Arkansas for Medical Sciences where he completed his Family Practice Residency in 1979. Prior to entering private practice, he was an Associate Professor of Family Practice in the Department of Family and Community Medicine in Little Rock where he served as Predoctoral and Residency Director. He is a diplomat of the American Board of Family Practice and holds a Certificate of Added Qualifications in Sports Medicine.

Robbie Linn – President and CEO

Charles R. Linn is President of eDocAmerica and MD Online, LLC. Linn leads the company’s development of web-based physician/patient communications services and is responsible for all aspects of eDocAmerica’s operations. Linn has more than 40 years of management experience in fast-paced, team-oriented organizations, including those in the health care industry. Prior to eDocAmerica, he was vice president of project management and operations for USOrthopedics, Inc., a surgical facility development and management company. Before that, he was chief operating officer of OmniMedix, an orthopedic distributorship, and was responsible for sales growth from $8 million to $20 million in three years. Linn is also a 20-year Air Force veteran, having served as a lieutenant colonel, command pilot and Pentagon operations officer. He has a B.F.A. in advertising design from Louisiana Tech University and an M.B.A. from the University of Northern Colorado.  Member of the LLC Management Team, Member of the Quality Management Committee, Member of the Editorial Review Team

Michael B Miller – CFO/COO

Michael B. Miller has more than 30 years experience as a results-oriented business executive, lecturer, and consultant. He has enhanced the performance of enterprises in the information technology services, professional services, financial, and sports/entertainment industries by designing effective business models and implementing development, marketing, and communications strategies. Miller has served as President of his consulting firm, International Marketing Associates, for the past thirty years. He has taught as an Adjunct Professor in the disciplines of Marketing and Economics for Webster University's MBA program for more than twenty five years. He is presently serving as: Chief Operations Officer of MD Online, LLC, dba eDocAmerica, the nation's leading Third-party provider of physician-consumer online communications.  Member of the LLC Management Team, Member of the Quality Management Committee.


The legal name of the owner of eDocAmerica and the eDocAmerica Web site is MD Online, LLC, doing business in the State of Arkansas under the name eDocAmerica. There are thirty-two (32) individual investors in this limited liability company. The founder and owner Charles W. Smith, Jr., is the majority investor with 51% ownership and the other 31 investors are all under 10%.

If you would like more information about eDocAmerica’s owners please contact our Chief Financial Officer

Or you can mail us at…

11908 Kanis Rd
Suite G1
Little Rock, AR 72211

We normally respond within one business day.

Additional Information

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  5. Editorial Policy
  6. Rights and Responsibilities